Self-Service System Solutions

 

This system is a toolkit for building electronic requests and incoming documents, with additional features for electronic document signing and service payment.

Funkcijos

For system administrators

  • Creation and grouping of document templates, such as applications, proposals or complaints, based on specific needs

  • User authentication via electronic signature

  • Privacy policy creation and management

  • Submission of documents by unauthenticated users

  • Transfer of completed documents and data fields to your document management system

  • Email notifications about received requests or documents

  • Customizable email templates for updates on document or request status

  • Acceptance of electronically signed documents

  • Option to receive payments

  • Review and analysis of submitted documents

  • Communication with authenticated service users

For request or document submitters

  • Fill out and submit documents (e.g. applications or complaints) from a computer, tablet or mobile device, with the ability to attach additional files

  • Automatic document generation based on the completed form

  • Submission of additional documents

  • Signing of submitted documents using an electronic signature

  • Status tracking of submitted requests or documents

  • Payment processing when required

  • Communication with the service provider

  • Email notifications about updates to the document or request

Privalumai

  • Unlimited range of requests and document types that can be collected

  • Delivered as a ready-to-use service, with no need for hosting or maintenance

  • Optimized process for receiving and submitting documents and requests

  • Reduced workload for your staff

  • Document tracking functionality available to submitters

  • Integration of modern signing and payment solutions

Why choose this system?

This system allows you to conveniently collect requests and documents remotely and transfer them directly to the appropriate information system, such as a document management platform.

It significantly speeds up the collection of information, payments, feedback and inquiries. It also benefits those submitting documents or requests by providing a smoother service experience along with real-time updates on the status of their submissions.

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